FAQs

Answers to all of your questions


What is a Locksmith License and why is it important?

All locksmiths in the state of North Carolina are required to keep a valid NC Locksmith License.  This license certifies that the locksmith is legally allowed to provide locksmith services for hire in North Carolina.  Potential customers should get in the habit of asking to see a valid NC Locksmith License at the time of service.  Every licensed locksmith must complete an SBI/FBI background check and provide his or her fingerprints to the North Carolina State Bureau of Investigation.  Each Locksmith License must be renewed every three years, and relevant continuing education requirements must also be satisfied.         

 Additionally, licensed locksmiths are obligated to uphold the Ethical Standards imposed by the Board.  From the NCLLB website: "Have you been scammed by an unlicensed locksmith? Report it to the Attorney General: 919-716-6000. Providing locksmith services without a license is a potential Class I Misdemeanor. Any subsequent arrests for providing locksmith services without a license may be charged as a Class I Felony."


Are you open 24 hours a day?  

Usually not, and we take vacations, too.



What does CRL mean?

CRL stands for "certified, registered locksmith," as designated by the Associated Locksmiths Of America organization. As stated on their website, ALOA's certification program "provides a standard of knowledge and technical proficiency by which locksmiths can be recognized." Brian Donohoe earned this accreditation in 1999.


Are you licensed, bonded & insured?

Yes, yes & yes.


Where are you located? 

Our mailing address is:

Cardinal Locksmith Company LLC
311 New Bern Ave #24873
Raleigh, NC 27601

We do not have a storefront location. Call or email today to schedule an estimate or service call, and we'll bring the lock shop to you.

We service the greater Triangle area of North Carolina: Raleigh, Durham, Chapel Hill, Cary, RTP, Morrisville, Garner, Knightdale, Fuquay-Varina and beyond. 



Do you provide emergency service?

Yes, as often as is practical.  Although our specialty is providing scheduled services (designing a master key system for your office building, rekeying your new house, repairing the deadbolt on your kitchen door, changing the locks on your retail storefront, upgrading the hardware on your warehouse, etc.), we'll happily respond to lockouts and other non-automotive emergencies as often as possible.  Don't be afraid to ask; if our daily schedule allows, we'd love to help.      

If we're unable to respond to your emergency in a timely way, we'll tell you that upfront, and even refer you to another reputable, local locksmith if necessary. 


Do you work on car locks or car keys?

No, we specialize in locks and keys for buildings.


(919) 633-4612