Raleigh Locksmith Frequently Asked Questions

  • Yes. Cardinal Locksmith Co. is licensed by the state of North Carolina under Locksmith License #0025 and carries business insurance. We are happy to provide licensing or insurance information when requested.

  • Locksmiths providing paid services in North Carolina must hold a valid license issued by the North Carolina Locksmith Licensing Board. Licensing includes a criminal background check, fingerprinting, continuing education, and adherence to the Board’s ethical standards. Customers can verify a locksmith’s license through the North Carolina Locksmith Licensing Board before allowing work to begin.

  • CRL stands for Certified Registered Locksmith, a professional certification issued by ALOA Security Professionals Association. Earning the CRL designation requires passing a mandatory locksmithing examination and additional elective examinations demonstrating technical knowledge and proficiency. Brian Donohoe earned his CRL certification in 1999.

  • Cardinal Locksmith Co. is a mobile locksmith based in Raleigh, North Carolina. We do not operate a customer-facing storefront. Call or email us to schedule an estimate or service call, and we’ll bring the mobile lock shop to you.

    Our mailing address is 311 New Bern Avenue, #24873, Raleigh, NC 27611-0114.

  • We serve Raleigh and communities throughout the Triangle, including Durham, Chapel Hill, Cary, Apex, Morrisville, Garner, Knightdale, Wake Forest, Holly Springs, Fuquay-Varina, and surrounding areas. Contact us if you are unsure whether your property is within our service area.

  • Yes. Cardinal Locksmith Co. provides locksmith services for homes, offices, churches, retail spaces, warehouses, and other commercial properties. Our services include rekeying, lock repair and replacement, deadbolt installation, master key systems, restricted key systems, commercial door hardware, panic bars, door closers, keypad locks, and access control systems.

  • Often, yes. If your existing locks are in good condition and compatible with rekeying, we can change the internal pinning so the old keys no longer work. We will inspect the existing hardware and explain whether rekeying, repairing, or replacing the locks is the best option.

  • In many cases, yes. Locks with compatible keyways can often be rekeyed to operate with the same key. For commercial properties requiring different levels of access, we can also design a master key system that determines which keys open specific doors.

  • A master key system allows different keys to open designated groups of doors while giving an authorized master key access to multiple areas. A restricted key system adds greater control over key duplication by using protected keyways and controlled authorization. Cardinal Locksmith Co. can help determine which type of system best fits your building, staff, and security needs.

  • Yes. We install and service commercial locks, cylinders, panic bars, exit devices, door closers, storefront door hardware, and related components. We can evaluate doors that scrape, stick, fail to latch, close too quickly, or do not secure properly.

  • Yes. Cardinal Locksmith Co. installs keypad locks, keyless entry hardware, card readers, and access control systems for businesses that need greater control over building access. We can help establish user permissions, update combinations, and choose hardware appropriate for the door and property.

  • Cardinal Locksmith Co. primarily provides scheduled locksmith services, but we may be able to assist with building lockouts and other non-automotive emergencies depending on the day’s schedule. Call 919-633-4612 to check availability. If we cannot respond promptly, we will tell you upfront and may refer you to another reputable local locksmith.

  • No. We are not a 24-hour locksmith. We primarily schedule service during daytime hours, with limited evening and weekend availability. Call 919-633-4612 to ask about the current schedule.

  • No. Cardinal Locksmith Co. specializes in locks, keys, doors, and access systems for homes and commercial buildings. We do not provide automotive locksmith services.

  • Pricing depends on the type of service, the existing hardware, the property’s location, and any replacement parts required. Cardinal Locksmith Co. evaluates the situation, explains the available options, and provides clear pricing before beginning the work.

  • Call Cardinal Locksmith Co. at 919-633-4612 or complete the contact form on our website. Please include your location, the type of property, and a brief description of the lock, key, door, or access issue so we can better understand what service may be needed.